Marek
10/10
Czech Republic 🇨🇿
Pros: The location of the hotel is fantastic in the center, close to public transport. The view from the window when you see the museum is worth it. The rooms are soundproof, no noise from the street can be heard.
Maryanne
9/10
Australia 🇦🇺
A stylish hotel where everything worked well.
Pros: It was warm and cosy (winter), excellent breakfast, view of Wenceslas Square, cosy comfortable bed, close to metro station, no trouble for staff to assist, good security
Cons: I liked everything
Olderkiwitravellers
10/10
New Zealand 🇳🇿
Great staff, nice hotel
Pros: Friendly helpful staff. Nice room, nice hotel in general. Breakfast had a good selection. Very good location opposite the National Museum.
Cons: Being charged for things from the mini bar we didn't have, but they did remove the extra charges which we appreciated.
Mark
9/10
United Kingdom 🇬🇧
Excellent Hotel all round
Pros: Location, facilities in the room, cleanliness, staff and very comfortable bad
Cons: The room could have been a bit bigger but it didn’t prevent us from doing anything
Mojo99
9/10
United Kingdom 🇬🇧
Great location
Pros: Upmarket hotel, 5 mins walk to the main rail station, right on Wenceslas Square and a 10 min walk into the heart of the old town. Great breakfast. We were let down by our previous hotel (long story!) so had to book a night's accommodation that morning. The receptionist at the Occidental kindly let us check in at 10.30am, so we were able to offload our luggage and go sightseeing. Thank you
Mauricio
9/10
Spain 🇪🇸
Good hotel, friendly staff, excellent location, beds that are too soft tho
Pros: The hotel is very good, despite the controversy surrounding 4 or 5 stars (depending on where you search). The staff is super friendly and speaks perfect English. The rooms are large, with excellent city views, and the bathroom is also completely renovated and comfortable. It has everything you expect from a good hotel, from important things like a stocked minibar to details like paper and pen (remember when that wasn't a luxury?). The best thing is, without a doubt, the location. It's perfect, about a 10-minute walk from the central station, opposite the metro, the main museum, and the city's main avenue. In half an hour's walk you have access to all the tourist attractions.
Cons: These are just a few details that could be improved: the bathroom, despite being cleaned daily, had that distinct smell of old building drains. The plumbing needs cleaning. The TV isn't a Smart TV and has few channel options. The worst part was the bed: it was very soft, you could feel your partner's every movement, making it difficult to sleep. The pillows were also very large and soft; I felt there should have been more options for a hotel of this size (and price).
Tomas
9/10
Czech Republic 🇨🇿
Pros: Great location with amazing view to National Museum. Even though there is intensive construction work outside of hotel, the room is very quiet. The reception staff is nice and professional. Very good food variety for breakfast. The room is rather small but sufficient for one or several night stay.
Cons: The AC in the room was hard to regulate and probably not possible to switch it off. The scrambled eggs are not good, a spot on overall fantastic breakfast.