Thomas
9/10
Switzerland 🇨🇭
Pros: Historical elegance and decor, friendliness of service.
Cons: A leafblower was working loudly outside for 2 hours at lunch before a staff member intervened.
Anna
10/10
Czech Republic 🇨🇿
Exceptional! Feels like you are in the south of France!
Pros: I liked everything, especially how attentive the staff is towards kids, dogs and adults. Something I’ve never seen in Czechia before (service) and would definitely recommend.
Pranesh
10/10
Czech Republic 🇨🇿
A wonderful elegant experience !
Pros: This was our second trip here, this time with friends. Mcely lived up to and exceeded our expectations. The staff are friendly and willing to help with any request. The food at the restaurant is excellent and the room clean and comfortable. A special treat was the beautiful Christmas decorations and festive spaces.
Michaela
9/10
France 🇫🇷
An amazing escape that we will definitely do again.
Pros: This place is magical. A beautiful tranquil retreat place where you can completely disconnect from the world and get lost in the beautiful nature, property, cafe. The breakfast was amazing, such a great selection I haven't seen for a while. Great amenities for children. All staff was very polite and helpful.
Cons: Careful about additional charges you are not informed about, such as an extra charge for additional hot drinks during breakfast. One is free, the rest you pay for. Also, careful with late cancellation of treatments, you'll have to pay for them a minimum of 50% even if you change them and still do them.
Vika
9/10
Ukraine 🇺🇦
Great place for special occasion.
Pros: Amazing place, great ambiance, garden, little swimming lake, very good restaurant, luxury as it is. Also liked SPA a lot, would like to come back.
Cons: It would be good to have sun unbrellas near the lake, as there are just 2 and they are not giving shade to the sunbeds. Also the cover for sunbeds was not available on all the sunbeds and it was not clear where to take them.
Martin
9/10
Germany 🇩🇪
Jewel in Czech close to Prague
Pros: Very lovely place with a lot of love to detail. The scenery is fantastic and the view from the property amazing. The staff is very thoughtful and nice. The service is perfect and the available facilities satisfy every demand.
Cons: We were asked about dietary preferences before checkin which sounded promissing. I explained that I'm vegan, but neither the breakfast Buffet nor the Menu offered interesting vegan options. Im used to that so I decided to eat dairy products during the stay. But the Dinner options were worse. Almost every dish was meat based and no milk free options. The Kirchen was very flexible though and able to replace the meat with Tofu. But I knew were this was heading and I'm not a fan of simply suplementing meat with Tofu to achieve a sophisticated vegan cusine. Therefore we chose to eat outside. I think this is an aspect that could be Improved. Offering environment al friendly diet options could also go nicely with the philosophy of the chateau.
Pranesh
9/10
South Africa 🇿🇦
Can’t wait to for our next visit !
Pros: We spent 2 nights at the chateaux and it was a fantastic experience. Friendly helpful staff from bringing to end, a special mention to Natalie at the restaurant who was excellent. The rooms are spacious and well equipped and the general areas and grounds are beautiful and exceptionally well maintained. The restaurant menu whilst not huge was sufficient enough to try something new at each sitting and the presentation and quality was excellent. The wine list is huge with an excellent local and international selection. We did not try the hot breakfast options as the buffet was so comprehensive and of such good quality we did not need to. There was a corporate event on during our first night and that was well managed and separated from the regular guests. Something we appreciated. Water pressure and temperature in bathroom’s is something of a pet peeve and both were excellent.
Cons: These are very minor but worth mentioning as areas for improvement. The housekeeping service did not clear used glasses from the room on a daily basis or replenish bottled water. There is no turndown service.
